BUSINESS INTELLIGENCE

Greenfields Research takes time to understand your specific needs and the insights you wish to attain for competitive advantage. We utilise world class research technology and tools that will deliver on your research objectives. This includes both internal (employee) or external (market, client and customer) focused.

Our methods range from:

An in-house contact centre (CATI), sophisticated online (digital) research tools to face-to-face field work.

To gain insight and better understand your markets, customers and competitors through:

  • Customer satisfaction research.

  • New product or concept development research.

  • Brand tracking for competitor analysis.

  • Stakeholder research.

  • Industry research and benchmark studies.

  • Termination and lost business.

  • Sales effectiveness.

Your results are our focus. 

External research

  • Climate surveys.

  • Communication effectiveness.

  • Employee and employer engagement.

To ascertain the health of your business from its human capital perspective through:

Internal research

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